How do I get a new password if I forgot mine, or my new user email never arrived?

This article describes how to get or send a new password. 

Two ways, depending on if you're the user, or an administrator:

User:

1. Go to the StockIQ login screen
2. and click the "Forgot Password" button
3. Enter your user name or email address.
4.   A new password will be generated and mailed to you.

Administrator:

1. Go to the Manage Users page,
2. click the user's name,
3. Click "Reset Password".  A new password email will be sent.

NOTE: Make sure to check your spam folders if the email does not arrive in a few minutes.